My stay at 137 Pillars House was a blend of luxury and charm, but the dining experience left something to be desired. While the staff, especially my butler Pui, were incredibly attentive, the breakfast options were a tad limited for a hotel of this caliber.
Rooms
9.0
The rooms are beautifully decorated, spacious, and offer a great outdoor seating area, although I recommend avoiding room 9 due to its proximity to the reception area.
Service
10.0
The service was great! Pui, my butler, went above and beyond, meeting my needs quickly and graciously. The staff's warm hospitality made me feel truly welcome.
Location
9.0
The location is perfect for those wanting a quiet stay while still being within walking distance to the old city center and its quaint coffee shops.
Dining
7.0
While the restaurant is set in stunning surroundings, the breakfast variety felt a bit lacking compared to my expectations.
Facilities
8.0
The facilities were impressive with room service and a wonderful spa that provided a relaxing break from sightseeing. However, the loungers around the pool could use an upgrade.
Sebastian
United Kingdom,
January
2025
6.0/10
My stay at 137 Pillars House was a mix of luxury and some frustrations. The personal butler service, especially from Pui and Toto, truly made my experience nice, and the hotel itself is stunning with its beautiful grounds and spacious suites. However, I found the food options considerably lacking in quality and variety, which was a significant downside during my visit. Overall, it's a amazing place, but the dining experience could greatly improve.
Rooms
10.0
My suite was magnificent, blending historic charm with modern luxury, and was as spacious as an apartment. Every detail was thoughtfully designed to provide comfort.
Service
10.0
The service was extraordinary, with every staff member committed to ensuring my needs were met. Pui and Toto were particularly helpful, arranging everything from transportation to restaurant recommendations.
Location
10.0
The location is serene, surrounded by lush gardens that feel like an oasis in the heart of Chiang Mai, making it easy to relax and unwind.
Dining
6.0
Unfortunately, the food was below par, with a minimal breakfast and limited options at the bar. The quality of the meals I tried didn't match the luxury of the hotel.
Facilities
8.0
The facilities offered everything we needed, from room service to laundry, but some areas like the poolside dining could be improved.
Penelope
United Kingdom,
December
2024
6.6/10
My stay at 137 Pillars House was absolutely wonderful. The elegance and comfort of the suites made it a perfect getaway, especially for my honeymoon. The personalized butler service was a highlight, ensuring every need was met. However, I found the dining options could use some improvement in variety, particularly at breakfast.
Rooms
10.0
The Rajah Brooke Suite I stayed in was beautifully decorated and spacious, almost like an apartment. It truly provided a serene escape from the bustling city.
Service
10.0
Every member of the staff was incredibly welcoming and attentive. My personal butler, Toto, was exceptionally helpful, arranging activities and ensuring my experience was seamless.
Location
10.0
The hotel's location was fantastic, just a short walk from the Ping River and close to lively bars and restaurants. It felt peaceful yet conveniently near the city's attractions.
Dining
8.0
While breakfast featured a lovely selection of fresh fruit and made-to-order options, I felt the variety was somewhat lacking compared to other luxury hotels I've visited.
Facilities
9.0
The hotel offered great amenities, including room service and a fantastic spa. However, I wish the poolside service had been a bit quicker.
Olivia
United Kingdom,
December
2024
5.2/10
My stay at 137 Pillars House was absolutely wonderful. from the serene surroundings to the perfect service. The villa was beautifully decorated and spacious, offering a truly luxurious experience. While the food was generally delicious, the breakfast variety left a bit to be desired, and there were some delays between dishes during meals. Overall, I can't wait to return and relive this amazing experience.
Rooms
10.0
The room was beautifully decorated with high-quality furnishings and offered a spacious balcony for relaxation. the attention to detail was impressive.
Service
10.0
The staff were incredibly friendly and accommodating, especially my butler Toto, who went above and beyond to assist me with plans and recommendations. their warmth made me feel truly welcome.
Location
9.0
The location felt like a peaceful retreat, yet was close enough to walk to quaint coffee shops and restaurants. it offered a nice balance of accessibility and tranquility.
Dining
8.0
Dining was a lovely experience overall. the food was delicious with a range of options, though I found the breakfast selection could use some improvement.
Facilities
10.0
The facilities included everything you'd expect from a high-end resort. from room service to daily housekeeping, everything was taken care of.
Nathaniel
United Kingdom,
October
2024
6.6/10
My stay at 137 Pillars House was very nice, thanks to the stunning accommodations and excellent service. The staff, especially Toto, truly made the experience nice with their attentiveness. However, I felt the breakfast options could have been more varied, which was a slight letdown.
Rooms
10.0
The D.F. Macfie suite was beautifully designed and incredibly spacious, with welcoming touches like cookies and fresh fruit each day. It felt luxurious and cozy at the same time.
Service
10.0
Service was excellent, with kind and attentive staff. Toto, our personal butler, was always available via text and managed all our requests seamlessly, making the experience feel truly special.
Location
8.0
The location was nice, nestled among lush greenery and close to the river, though the evening music might be bothersome for some. Overall, it had a tranquil retreat vibe that made it easy to unwind.
Dining
7.0
Breakfast was lovely but could use more variety; I expected more options typical of a five-star hotel. While local fruits were delicious, some classic breakfast items were missed.
Facilities
9.0
The facilities were great and included everything you might expect in a luxury hotel—room service, a welcoming drink on arrival, and beautiful common areas to relax in.